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Complete "Communication Response Scenario" in Connect®.
Note: You have only 1 attempt available to complete assignments. Grades must be transferred manually to eCampus by your instructor. Don't worry, this might happen after your due date.
While working in your office, you get an urgent email from the director of another department, Max. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and that he needs a solution to this problem as soon as possible. Upon further investigation, you discover that there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem. You can contact the inventory control manager to locate a similar item for use, or you could attempt to communicate with the supplier in order to have something similar sent to the plant.
After gathering a few options, you are be ready to communicate a solid response to Max, while collaborating with your department’s director.