Complete the 15 multiple choice questions and one short answer response. Each multiple choice question is worth 3 points each and the short essay response is worth 50 points. When responding to the essay questions, any direct quotes must be cited. Answers in their entirety, a response copied and pasted from the source, such as your textbook, will not receive credit. Direct quotes can be used, when properly cited, but should not be the entire answer.
When a TNA is conducted it
guarantees that the time and money spent on training is spent wisely.
determines the benchmark for evaluation of training.
provides an essential component in the implementation of the strategic plan.
both B & C
HRD should be involved in strategic planning by
helping shape strategy.
influencing the HR strategy.
developing its own strategy in line with the strategic plan.
both B & C.
all of the above
A training needs analysis is conducted when
a setback event occurs.
a triggering event occurs
a decision to provide sexual harassment training is made.
a deficiency is determined to be a motivational deficiency.
A decentralized training department results in
less training costs.
more relevant training
more control over training content.
less likelihood of the transfer of training.
Organizational development is best defined as
a profession that deals with reacting to changes in external environment.
a profession and field of study that creates and implements planned change in organizations.
a profession and field of study that deals with creating and implementing new ideas in the organization.
a field of study and profession that deals with explaining serendipitous events.
Which of the following focuses on an anticipated performance problem in the future?
A reactive TNA
A proactive TNA
Which of the following focuses on a current performance problem?
A reactive TNA
A proactive TNA
To deal with a KSA deficiency, an appropriate remedy suggested in the text is
changing the job.
providing proper feedback.
both A & B.
all of the above.
Looking at the internal environment of an organization and determining it's fit with organizational goals and objectives is associated with which TNA component?
A competency based approach focuses on
knowledge and skills.
attitudes and personality.
all characteristics that underlie successful performance.
When comparing competencies to KSA's, competencies
are more specific in nature.
have a shorter term fit.
only include knowledge, skills, and attitudes.
are tied to corporate goals.
Performance appraisals are almost always completed by
peers and self.
360 degree feedback.
work planning and review.
none of the above.
When there is a performance gap but no KSA deficiency what is the possible cause
lack of proper feedback
Both A and B
It must be a KSA deficiency, as that is what a performance gap is defined as
A TNA is always required when employees in an organization need to be trained in a specific area such as sexual harassment.
If you determine there is a KSA deficiency, then the response is training.
List five sources of data for person analysis and their training need implications.