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Based on the CRM work you have done throughout this course, you are now called on to act as a consultant to apply your knowledge to other industries that have an existing CRM program that would be beneficial to employees and organizations to reduce human error and improve employee efficiency.
Select one agency that employs a CRM program.
Research how this agency employed a CRM program in a similar or different way than was identified in the aviation article from Week 2.
Write a 1,400- to 1,750-word paper in which you provide evidence of how this CRM program was implemented. Include the following in your response:
Click the Assignment Files tab to submit your assignment.